Pickup-truck drivers near Rockwall, Terrell, Rowlett, and Wylie will be excited to hear that the 2019 Ram 1500 is finally here. This model takes everything that was impressive about the 2018 Ram 1500 to the next level, including power output, towing and hauling capabilities, interior comfort and space, advanced technology features, and much more.
In this 2019 Ram 1500 review by our team at Rockwall Chrysler Dodge Jeep Ram (CDJR), you’ll find detailed information about the Ram 1500’s high-powered performance, impressive towing capabilities, comfortable interior, and advanced technology features. Let’s get started by taking a look under the front hood!
Leading the way in the new 2019 Ram 1500 is a standard 3.6L Pentastar® V6 engine. With this standard engine, you’ll manufacture an impressive 305 horsepower and 269 lb-ft of torque, which will let you tow up to 7,730 pounds and haul up to 2,100 pounds of payload weight.1
On top of all of the power and capability that this engine has to offer, it’s also equipped with an eTorque mild hybrid system. This system switches out the engine’s traditional alternator for a 48-volt battery-powered generator, maximizing both performance and efficiency.
Need more power and more capability? The Ram 1500 has you covered with the available 5.7L HEMI® V8 engine. When this engine’s power output of 395 horsepower and 410 lb-ft of torque is paired with the available eTorque technology, this pickup truck can tow up to a best-in-class V8 towing capacity of 12,750 pounds.2
No matter which engine you choose, it’ll be working alongside a standard class-exclusive TorqueFlite® 8-speed automatic transmission. This transmission specializes in maximizing both power and efficiency by optimizing every single gear shift.
Inside of the 2019 Ram 1500, you’ll find luxurious comfort features that are on par with the impressive equipment under the hood. Customize the interior of the Ram 1500 by choosing one of more than eight seating surface options, including premium cloths, vinyl surfaces, and leathers.
On top of the luxurious seating surfaces that will keep everyone comfortable, you’ll also have quite a bit of space to take advantage of. Inside the Crew Cab, you’ll have up to six spacious seats. Passengers of all shapes and sizes will have plenty of space to sprawl out, as is clear in the following interior dimensions:
|
|
Front-Row Seats |
Rear-Row Seats |
|
Headroom |
40.9 inches |
39.8 inches |
|
Hip Room |
63.4 inches |
63.4 inches |
|
Legroom |
40.9 inches |
Best-in-class 45.2 inches2 |
|
Shoulder Room |
66 inches |
65.7 inches |
That’s not all that the rear seats have to offer, though. You’ll also be able to recline in these seats by using the available class-exclusive reclining seat backs. Kick back and relax with a cold drink, which you can keep in the class-exclusive rear-seat fold-down center console.2
Enhance the comfort in your Ram 1500 even more with all of the extra-luxurious features it has to offer. Opt for 8-way power-adjustable front seats, or go for heated and ventilated front and rear seats, so you can stay comfortable no matter what the temperature is outside. Top it all off with a dual-zone automatic temperature control system with front and rear temperature controls, so everyone can be in charge of their own climate.
Not only will you get unparalleled comfort features in the 2019 Ram 1500, but you’ll also get some pretty remarkable technology features. This model offers several infotainment options, including the available Uconnect® 4C NAV system, which boasts a largest-in-class 12-inch touchscreen.2
This system offers a wide variety of handy features, starting with turn-by-turn navigation. Get easy-to-follow 3D directions for all of your adventures while listening to your favorite audio from one of several different audio streaming modes offered by the Uconnect® system.
Use Apple CarPlay® or Android Auto™ to stream music from one of the music apps on your smartphone. You can also explore the hundreds of satellite radio channels offered by SiriusXM® and HD Radio™ through the available 900-watt, 19-speaker Harman Kardon® Premium Sound System. No matter where you go, you’ll always be entertained inside of the Ram 1500!
The interior of the 2019 Ram 1500 doesn’t just excel when it comes to space, comfort, and entertainment—this model also goes above and beyond to keep you and your passengers safe. The Ram 1500 offers more than 100 standard and available safety and security features, starting with six strategically placed advanced multistage airbags, Traction Control, and Brake Assist.
However, this is just the tip of the iceberg when it comes to safety in the Ram 1500. This model also provides a wide variety of advanced active safety features to choose from, including:
These active safety features use a series of advanced exterior monitors and sensors to keep track of what’s going on around your vehicle. When they detect a potential collision or accident, they’ll alert you right away so that you can correct it and prevent the collision altogether.
One more active safety feature that you can opt for is the available 360-degree Surround-View Camera. This camera system uses several exterior cameras to create a bird’s-eye view of your vehicle’s surroundings right on the infotainment screen. You can use this real-time video stream to help you back up, park, hitch the trailer, and more.
As you can see, the 2019 Ram 1500 goes beyond the call of duty when it comes to performance, comfort, and technology. Whether you’re heading down the highway on your way to the office or up the side of a mountain with the family for a weekend in the woods, the Ram 1500 is the best companion to have at your side.
Now that you’ve had a taste of what this powerful pickup truck has to offer, it’s time to get behind the wheel of the 2019 Ram 1500 and experience it for yourself. Shoppers near Rockwall, Terrell, Rowlett, and Wylie can schedule a test drive today by giving us a call at Group 1 Chrysler Dodge Jeep Ram Rockwall!
1 When properly equipped. See dealer for details.
2 Class based on Light-Duty pickups.
Justin in the service department was great!! Super friendly, responsive, and kept me up to date on my vehicle status. Highly recommend.
Worst customer service from the moment you walk in I regret going to this dealership. Only went for an oil change and was there for almost 4 hours. When the dealership was empty.
Awesome service! Kept me updated with times costs and dates. Thanks again much appreciated! Will be back
My service rep Christina was GREAT. The rest was satisfactory and disappointing. The AI phone system was terrible and the service inspection done was a flat out lie. They passed things that were very clearly not up to standards. Ie windshield wipers, tire tread and tire pressure. I was there for an oil change not an inspection so I just in formed my service rep Christina of what they had done.
Service advisor was excellent he kept me well informed on progress of my vehicle. Service was prompt
Justin is always great to work with and is always professional when I need service ir giving updares.
Clean and very approachable workers. They are super inviting, helpful, patient and friendly. Timing was great!
Kevin was great he kept me updated on the parts coming in as well as the repairs being made
We enjoyed our buying experience at Group 1 Chrysler Dodge Jeep Ram Rockwall. It was painless
Rockwall dodge. I have been there multiple times for buying or servicing vehicles. This is the first time after a service that i have left happy. Courtney was the best. I was given in person updated of the service being done on my vehicle. It was great. I will always ask for courtney
Amazing staff 10/10 recommend buying a car or truck here they make you feel very welcome and they make sure to leave no detail out many dealerships just want you to buy a vehicle but not this amazing staff they care about your decisions and look out for you especially Corey was 10/10.
I was very surprised by how efficient they were. I had to leave my car. But they let me know every step of the way the progress. I picked up my car with no issues. I will be using them again.
Christina was awesome to work with and I really appreciated her ability to add in a last-minute state inspection onto my appointment without any issue. I love this dealership in will continue coming back for all services.
Had a great experience. They took care of my alignment and got me on my way.
Purchased a new Ram 1500. Chris Miles was my salesman. He was very straightforward and transparent on the deal. I did everything over the phone. Went to the dealership to sign paper work and pick up the truck. Everything went smoothly as discussed and out the dealership in 45 minutes. Highly recommend going to Chris Miles he will take good care of you.
Good selection of vehicles, the sales person Shirley was very helpful explaining all the ends and outs f the vehicle.
New truck with 4k miles had both batteries completely dead. Took 4 business days to diagnose bad battery, and when I got in the truck after "repair" the check engine light was still on. They stated the bad batteries were due to the heat, smh, but after doing an actual diagnosis on the check engine light, turns out it was a combination of the IKON tracking device, that I wasn't aware was even yhe truck, and the fuse underneath the battery.
Service was great timely and minor problems taking care of and that's all I have to say
Great sells and finance! Very satisfied with the way numbers where worked out and how they went above and beyond to make sure I was a very happy customer!
Justin always does an outstanding job making sure I'm happy. Very professional and positive service.
These folks do a great job. Always very professional. Always get my jeep maintenance done there.
I was very happy with my new service writer Christina when I brought my Durango in for its regular service. This was my first experience with Christina and she was very friendly very helpful and very punctual with my last-minute appointment.
Justin did a great job keeping me aware of my Jeeps progress in service. He was also open and aware enough to answer any questions l had. Thanks
Waited 4 and a 1/2 hours for a 15 minute oil change?What the xxxx what's total vehicle would be done at 4:30?And it wasn't done till five thirty
Just Kirby was pleasant to work with and goes the extra mile! Excellent customer service! Will Be returning! Thanks
Great! Clean, with amazing selection and team worked together as should for an amazing experience.
It’s my third buy from Chris and he makes it too easy! They will get you want you want.
Justin Kirby was my service advisor and he was really great. Only place I use.
Justin was awesome will definitely be back to have my car serviced at this location again.
Took my truck in for maintenance. Told them I'll come back in 7 days to pick it up. I called to see if it is ready and they don't know, he'll call me back. That's unacceptable with today's computers. He should always know the status of every vehicle in their shop. Refuses to answer his phone so I call the dealership main number and ask to talk to someone in management. The service guy calls me immediately which says all I need to know. Substandard service. The mechanics are bad news too. I had to fix ... Read More Full review text opened.DealerRater - Jul 1, 2026
Took my truck in for maintenance. Told them I'll come back in 7 days to pick it up. I called to see if it is ready and they don't know, he'll call me back. That's unacceptable with today's computers. He should always know the status of every vehicle in their shop. Refuses to answer his phone so I call the dealership main number and ask to talk to someone in management. The service guy calls me immediately which says all I need to know. Substandard service. The mechanics are bad news too. I had to fix their mistakes the last three times they worked on my truck. No more, I'm done with these guys.
My experience at rockwall dodge is always the best.Courtney is my service guy and he does a fantastic job,that’s why I keep trusting Rockwall dodge with my promaster 3500
They had me in and out when I came for my oil change. They were also very informative about anything extra that my car may have needed at the time.
Great service today! Good to see some friends that were brought back to the team!
I had a great experience with an even better staff at the Ram, Chrysler Dodge in Rockwall
Very good experience with Rockwall CDJ. Worked out all of the details prior to even going to the dealership. Was there about 30 mins total to sign paperwork and on my way. Amado and Chad were excellent. Explained everything and made sure I was comfortable with my decision. Definitely will go there in the future. Don’t get sucked in by that other guy using his kids to push his cars. No thank you CC.
Shirley was great to work with and the entire process was pretty quick. I would recommend.
They gave me exactly what I wanted in my 26 Wagoneer. Great great people at this dealership
The best dealership around & the only one I trust taking my vehicle to for maintenance. Scheduling and getting an appointment is so easy and they get me in and out quickly.
Came in for an oil change on Monday. Was informed of an issue the tech found that would be covered by warranty. The part ilwas in stock and would be repaired by the next day. I called the next day and was told my advisor was busy but computer said it was done. I show up to pick up and am told my advisor is out sick that day and they haven't started the work but and assured it will be next. I call and am told it should be ready today [now Wednesday] and since I dont hear ... Read More Full review text opened.DealerRater - Jun 12, 2026
Came in for an oil change on Monday. Was informed of an issue the tech found that would be covered by warranty. The part ilwas in stock and would be repaired by the next day. I called the next day and was told my advisor was busy but computer said it was done. I show up to pick up and am told my advisor is out sick that day and they haven't started the work but and assured it will be next. I call and am told it should be ready today [now Wednesday] and since I dont hear back I show back up at 5pm and its not finished but in the shop. Come to find out it wasn't pulled in until 230 when I called to check status. It was bot ready until 2pm on Thursday. I dont like being lied to on multiple occasions and the lack of communication is ridiculous. People need their vehicles. To lie, give the runaround and not communicate is unacceptable. They don't have loaners so you'll just be inconvenienced until they get it done. I am an understanding person and if I had been kept in the loop and felt not lied to, I wouldn't have been upset, but they seem to care. Will not ever go there again.
The dealership was great and everybody was helpful and my sales person Austin Hickey was amazing.
Certain individuals are great and provide a good service experience but overall the dealership is hit or miss
Kevin was fantastic! He wasn’t supposed to work today. He came in to catch up on some paperwork. He saw me without help, he jumped in and took care of me, whereas others ignored my presence.
Chris Miles is respectful and great sales person. The staff at Rockwall Dodge creates a family environment. We look forward to continuing to work with them going forward. They definitely put the customer satisfaction first.
Great service and very friendly and fast! Great work and reliable. We have been with them for 10 years now
Very professional and fairly quick. Ai also spoke with one of the sales member and was very friendly.
Ron was great! Excellent customer service and he was very professional. Highly recommend this location
Ryan was very helpful and understanding. Even though I had to wait about 8 hours at the dealership, they were able to give me all the details and information I needed to get my car fixed.
I’ve been going here for years to and I can say from customer service to service advisor, they take good care of you and get you in and out in a timely manner. I highly recommend, to anyone
Very professional. Always kept me informed. Service was very fast. I was very impressed with my experience.
Justin is awesome! He is very thorough, caring, and reliable. We know we can count on his advice and guidance 100%. My son is autistic and Justin has always been so patient with Teddy’s concerns and need to keep his Jeep in great condition. Thank you, Justin!
I had an outstanding experience working with Corey Savage at the Dodge dealership in Rockwall, TX. From the moment I walked in, Corey was professional, knowledgeable, and genuinely focused on helping me find the right vehicle not just making a sale.
He took the time to understand exactly what I was looking for, answered every question thoroughly, and made the entire process smooth and stress-free. What really stood out was his transparency and attention to detail there was no pressure, just honest guidance and solid expertise.
Corey went above and beyond to make sure everything was handled efficiently, from the ... Read More Full review text opened.DealerRater - Apr 29, 2026
I had an outstanding experience working with Corey Savage at the Dodge dealership in Rockwall, TX. From the moment I walked in, Corey was professional, knowledgeable, and genuinely focused on helping me find the right vehicle not just making a sale.
He took the time to understand exactly what I was looking for, answered every question thoroughly, and made the entire process smooth and stress-free. What really stood out was his transparency and attention to detail there was no pressure, just honest guidance and solid expertise.
Corey went above and beyond to make sure everything was handled efficiently, from the test drive all the way through financing and delivery. If you’re looking for someone who knows their vehicles, respects your time, and delivers top-tier customer service, I highly recommend asking for Corey.
Ryan was very professional and I got great customer service. Service was done quick with a reasonable price.
We went to many dealerships in the Dallas area in mid 2025 researching the Pacifica. One was Group 1 CDJR of Rockwall where we met Shirley James. She gave us spot on information we were able to use to determine exactly what we wanted and an idea of what to expect of delivery and payment. Using this we worked on our personal finances until we could afford to buy what we wanted in April of 2026. Shirely reached out to us a couple of times and we explained our situation to her. She was the only salesperson we had talked with that was ... Read More Full review text opened.DealerRater - Apr 24, 2026
We went to many dealerships in the Dallas area in mid 2025 researching the Pacifica. One was Group 1 CDJR of Rockwall where we met Shirley James. She gave us spot on information we were able to use to determine exactly what we wanted and an idea of what to expect of delivery and payment. Using this we worked on our personal finances until we could afford to buy what we wanted in April of 2026. Shirely reached out to us a couple of times and we explained our situation to her. She was the only salesperson we had talked with that was patient with us and did not harass us weekly about if we were ready yet. This made her and Group 1 CDJR of Rockwall our only choice. The icing on the cake was she was busy when we went back but instead of making us wait, she introduced us to Chris Miles who really has the FORCE with him. He was great. He listened to what we wanted and then worked to locate and acquire it for us within the budget we gave him. To the dealership I really appreciate the people you have. They are a credit to your business. I will be back to buy my next vehicle. Thanks again.
Jessica was fantastic with all my car needs. Being s customer for 5 years and will keep going back. Amazing service
Ryan was very nice and informative. They completed my oil change within the time frame listed on the website. Great service!
Ryan and the service technicians were courteous and professional. All our questions were answered and our vehicle was serviced in a timely manner. Great job!
Very professional staff. Always quick to receive your vehicle and real honest about what your vehicle needs.
Salesman Austin was great! Finance and service lacked follow through,,courtesy, efficiency.and basic service.
Justin the representative for this dealership made me feel important and at ease. Thank you
It was a wonderful experience and my service advisor was the best! I will not go anywhere else!
Great service from the sales people to the service staff! I always feel taken care of when I come here! Shout out to Justin for excellent customer service in the Service department.
I have been dealing with Chris Miles for 10 years now. He has always come through for me when buying trucks, and the only reason I buy from this dealership. Chris always goes the extra mile to see that we are 100% satisfied with our purchase. I will be a life time customer as long as Chris is there
What I liked about this dealership. First Jessica in the service department and was very nice and helpful. I came in for several things that I wanted checked out and some things done. I never felt pressured. I ended up having most done, but didn't want to pay $100 for a simple air filter. I replaced it (I'm a 80 year old woman) myself in about 2 minutes and cost me $16.79.
The other thing I liked was a ride home ( I had bronchitis) as it was going to be a very long wait. I ended up being to sick to pickup ... Read More Full review text opened.DealerRater - Mar 20, 2026
What I liked about this dealership. First Jessica in the service department and was very nice and helpful. I came in for several things that I wanted checked out and some things done. I never felt pressured. I ended up having most done, but didn't want to pay $100 for a simple air filter. I replaced it (I'm a 80 year old woman) myself in about 2 minutes and cost me $16.79.
The other thing I liked was a ride home ( I had bronchitis) as it was going to be a very long wait. I ended up being to sick to pickup my car and Jessica said not a problem we can keep it here at no charge.
Four days later I was given a ride back to pickup my car. Aaron was the same one who had taken me home and was a joy to ride with. Plus a good driver.
I also had my Ram pu serviced the day before and the service also great.
Justin was great! Professional & helpful. Hope I get to work thru him again. A great place
Great job very nice quick service clean atmosphere and a heard working service tech They get a thumps up
Justin was professional from the first handshake to the last one! Thanks for getting me in and out!
Ron at the service desk was great. His service was the best I’ve seen at a dealership service. Will definitely be back to see him.
Erica Nemeck is the best. From this point on if she isn't there I'll come back when she is.
After reading through all negative reviews for this dealer and apologies after apologies from the Service Director and General Manager, customer service has not changed and I highly discourage anyone doing business with them. I typically don’t do reviews but after my experience, it’s a must. I went to the service center to get my new tires mounted, balanced, and an alignment done on my Jeep. After a 9-hour wait time (technicians had all sorts of problems mounting my tires), I left exhausted from the dealer. The next day I noticed my wheels where damaged / scratched and reported ... Read More Full review text opened.DealerRater - Feb 27, 2026
After reading through all negative reviews for this dealer and apologies after apologies from the Service Director and General Manager, customer service has not changed and I highly discourage anyone doing business with them. I typically don’t do reviews but after my experience, it’s a must. I went to the service center to get my new tires mounted, balanced, and an alignment done on my Jeep. After a 9-hour wait time (technicians had all sorts of problems mounting my tires), I left exhausted from the dealer. The next day I noticed my wheels where damaged / scratched and reported it to the service technician. Apologies came from various people, I took the car in for inspection, and was told it was going to be repaired by their in-house wheel tech. This was welcome news, but their in-house tech couldn’t fix it because of the custom mill work on the wheels. The Service Director offered to reimburse me if I can find someone to fix, but told him I didn’t know anyone. A month or so passed, with options to replace the wheels came from the Service Director and Service Technician. I provided all the necessary information sizing etc, but it turned out the wheels on my Jeep were no longer available. The next option was to buy different wheels but now instead of four wheel all five wheels would need be replaced (spare tire on rear door of Jeep) for a matching set. I sent both the Service Director and Service Technician preferences, sizing, etc and I was just waiting for order confirmation. A few days passed and the Service Director emails me that they are not fixing and not their fault. Completely unacceptable. Again, nothing has changed with this dealership -- apologies, promises, and leaving the customer hanging is their way.
I came to get an inspection on a vehicle I purchased elsewhere and was nervous that they would find something wrong or worse, tell me they found something that wasn't really there. They were honest and thorough. Although I didn't purchase the car here I will continue to go to them for service and repairs.
I feel cheated. I chose the most expensive package for a 90k routine service and also noted the check engine light was on. Got car back after 4 hours no mention of check engine light which is still on and brakes wobble when braking as high speed. Truly awful service.
They thought they fixed my car but it was the wrong part they replaced and they found what it was and replaced it no charge
They were so awesome! My Jeep overheated and I had to be towed to the dealership. I was quit the damsel in distress and Erica & Jake jumped right in and helped make my day less stressful. They got my part ordered and was only without my Jeep for a day. They communicated each step of the way and stuck to the estimate. They went above and beyond!
Customer services always the best. They know what I'm looking for in a service provider.
We had our eye on a couple of trucks at dealerships farther away and initially planned to stop by Group 1 Dodge Rockwall just to test-drive the Ram model we were considering before heading elsewhere. That plan quickly changed.
The sales rep who assisted us, Justin, made this a genuinely pleasant experience. We were upfront about our intentions from the start, and instead of pressuring us, he respected them. At no point did he come across as the aggressive, pushy car salesman many of us expect when walking into a dealership.
Justin could have easily tried to steer us outside our ... Read More Full review text opened.DealerRater - Feb 8, 2026
We had our eye on a couple of trucks at dealerships farther away and initially planned to stop by Group 1 Dodge Rockwall just to test-drive the Ram model we were considering before heading elsewhere. That plan quickly changed.
The sales rep who assisted us, Justin, made this a genuinely pleasant experience. We were upfront about our intentions from the start, and instead of pressuring us, he respected them. At no point did he come across as the aggressive, pushy car salesman many of us expect when walking into a dealership.
Justin could have easily tried to steer us outside our comfort zone in terms of price or vehicle options, especially given Group 1’s large inventory, but he didn’t. He was knowledgeable about the Ram lineup, clearly a personal long-time fan of the brand himself, and was able to thoughtfully address concerns we had based on prior Dodge models that the public is aware of.
We test-drove a similar Ram and loved it. During that process, we learned the exact truck we wanted was located at another Group 1 dealership in Denton - which we had actually planned to visit later. We hadn’t initially realized Rockwall Dodge was part of the Group 1 network, as the Denton dealership is more clearly branded.
The only reason this is a 4-star instead of a 5-star review is timing. Even though we began the purchase around 3 PM on a Saturday, the truck couldn’t be transported to Rockwall until Monday. That said, Group 1 Dodge Rockwall loaned us the truck we test-drove, so we still drove off the lot feeling like we had a new truck in the family.
Overall, a great experience and a salesperson who genuinely earned our trust.
Ryan in service took very good care of me and my vehicle and was very upfront with repair information and pricing.
Very friendly and will go out of the way to help as much as possible. Great staff
This is the 6th time my car has been in for the same problem. They are unable to fix it, keeping it for a month each visit l, returning it promising the issue is fixed each time only to find out three weeks later the issue is never resolved and each time it breaks again it gets worse. This time when I brought in, I asked for the same problem to be addressed along with a simple tube in my window fluid line to be replaced because it had a hole in it. I called one week later, to check ... Read More Full review text opened.DealerRater - Jan 30, 2026
This is the 6th time my car has been in for the same problem. They are unable to fix it, keeping it for a month each visit l, returning it promising the issue is fixed each time only to find out three weeks later the issue is never resolved and each time it breaks again it gets worse. This time when I brought in, I asked for the same problem to be addressed along with a simple tube in my window fluid line to be replaced because it had a hole in it. I called one week later, to check on it, and was told they had replaced my windshield wipers and my car was ready. I did not need or ask for wipers. I asked again if they had fixed the tube, they had not. So he assured me they would go in at this time and fix it and wouldn’t charge me for the new blades they had installed without my ok. I picked up my car, when I was told it was ready. Three weeks later, got in and tried to use the windshield wipers because my car was dusty. No fluid came out I walked in and asked about it the rep came out lifted the hood and said, oh no they sure didn’t. Got in my car, said I’ll be right back and drove off. That’s all he said. I was left outside for 20 minutes. Mind you; I’m now going to be late for a work meeting because I didn’t have time to wait for him to look at my car; I was just supposed to be picking it up. He came back to tell me; they had patched the hole, but the patch didn’t even last long while not being used in a the parking lot and that they repatched it. I said I asked 3 weeks ago for the tubing to be replaced not patched. You said it would be after you installed wipers you were not supposed to. He said if you would like to schedule and appointment to drop it off to have the tubing replaced I could do so.
ARE YOU FREAKING KIDDING ME? What have they been doing with my car for the past three weeks? They never found the reason both batteries continue to drain, or the reason this is causing my ac and heater to now go out, or even replace the simple tubing I asked you twice to replace since I’ve dropped it off. I will never ever buy or drive another product from this company ever again. If I could give negative stars I would.
Quick service, reliable, and solid pricing. This is a great dealership - easy to book an appointment online.
Ron was a pleasure to work with, I would recommend friends to buy and have service done at this location
Chris helped us get into the Jeep Gladiator and I couldn't be more happier. He is always willing to help us when getting new vehicles! We love going to Group 1 Chrysler Dodge Jeep Ram Rockwall.
Staff was very nice, knowledgeable, and efficient.my vehicle was in and out very quickly
Excellent customer service delivers transparency, respect, clear communication, fair pricing, responsiveness, trust, and a smooth, stress-free buying experience.
I had a great experience at 1CDJR of Rockwall. Their service was excellent. Chris Miles is amazing and made the process really smooth.
The service was timely and done correctly. Fair pricing and honest about work that wasn’t needed at the time.
Captured all of my concerns and responded to each one timely and with complete explanations
Prompt courteous service. My sales lady Shirley was awesome! My enire deal was done online & by phone.
Courteous and efficient inand Something about Out with complete and thorough communication! It's a pleasure doing business ther!
Hands down the best service department. Very knowledgeable team members and the maintenance is always performed well and in a timely manner.
Sent text asking on status of Jeep. Did not get a response until 24 hours later after I sent a 2nd text.
No hassle, great discounts. Easy to work with. Would definitely recommend this dealership. Thank you
I LOVE THE YOUNG MAN THATBASSIST ME. AND APPRECIATE ALL OF THEM. My goal is to keep old red till the wheels fall off. So shes old and need some repairs. Which will get done this yr.
Great service. Got me me in for an oil change and back out the door. Service rep was awesome and will her again.
For courtesy Oil Change. Arrived at 7 00am took 3 hrs, left 10 15 am
Erica was awesome and so helpful. Kept me informed and updated every step of the way.
Rob Gott did a great job of helping me with the purchase of my new jeep grand cherokee.
Amazing service as always initially said it would take a couple hours but ended up finishing in half the time! The only team i will allow to touch my challenger even if its only an oil change
Great customer service. Ryan Maggioto was exceptional and did my inspection. Will definitely be back!
Very efficient, fast, good prices. Dealership is clean. Staff are polite. Made sure appropriate work was done and fairly priced. Would definitely go there again.
Have been going to this dealership since we moved to Rockwall. It is clean and well managed.
